Privacy Policy

1. Introduction

Welcome to GoWeekends ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through our payment partners)
• Profile information and preferences
• Booking and transaction history
• Communication records with our support team

2.2 Automatic Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process bookings and payments
• Send booking confirmations and updates
• Provide customer support
• Personalize your experience and recommendations
• Send marketing communications (with your consent)
• Improve our platform and services
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Information Sharing

We may share your information with:

4.1 Internal Operations

We use your booking information internally to organize and manage your experiences directly.

4.2 Service Providers

• Payment processors (Razorpay)
• Email service providers
• Cloud storage and hosting services
• Analytics and marketing platforms

4.3 Legal Requirements

We may disclose your information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

• SSL encryption for data transmission
• Secure payment processing
• Regular security audits
• Access controls and authentication
• Data backup and recovery procedures

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings.

Types of Cookies:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Marketing Cookies: Used to show relevant advertisements
• Preference Cookies: Remember your settings and preferences

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Restrict or object to processing of your information
• Data portability
• Withdraw consent for marketing communications
• File a complaint with relevant authorities

To exercise these rights, please contact us at support@goweekends.in

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account information: Until account deletion + 3 years
• Booking records: 7 years for tax and legal compliance
• Payment information: As required by payment processors
• Marketing data: Until you unsubscribe + 2 years

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: