What types of weekend experiences can I book in Bhubaneswar?

GoWeekends offers diverse weekend experiences including adventure sports (trekking, rock climbing, water sports), wellness retreats (yoga, meditation), cultural tours (temple visits, heritage walks), team building activities, and outdoor adventures. All experiences are carefully curated for safety and quality.

How do I book a weekend experience or activity?

Simply browse our experience catalog, select your preferred activity, choose a date and time, and complete the booking with secure payment. You will receive instant confirmation with all details including meeting point, what to bring, and contact information.

What is included in GoWeekends experience packages?

Our packages typically include professional guidance, safety equipment, transportation (if specified), refreshments, and activity materials. Each experience page lists detailed inclusions, exclusions, and requirements.

Do you offer corporate team building events?

Yes, we specialize in corporate team building events, leadership workshops, and company outings. We can customize experiences for groups of 10-100+ participants with professional facilitators and team-building activities designed to improve collaboration and communication.

What safety measures do you follow for adventure activities?

Safety is our top priority. All activities are led by certified instructors, we provide high-quality safety equipment, conduct safety briefings before activities, and maintain insurance coverage. We follow international safety standards for all adventure sports.

What is your cancellation and refund policy?

We offer flexible cancellation: Free cancellation up to 48 hours before the experience, 50% refund for cancellations 24-48 hours prior, and no refund for same-day cancellations. Weather-related cancellations receive full refunds or rescheduling options.

Cancellation & Refund Policy

Last updated: April 23, 2026

1. Overview

At GoWeekends, we understand that plans can change. This Cancellation and Refund Policy outlines our procedures for booking cancellations and refunds to ensure fairness for both our users and GoWeekends directly.

This policy applies to all bookings made through our platform, including individual and corporate bookings.

2. Standard Cancellation Timeline

Refund Schedule

100%

72+ Hours Before Experience

Full refund (100%) - No questions asked

50%

48-71 Hours Before Experience

Partial refund (50%) - Service charges may apply

Less than 48 Hours Before Experience

No refund - Full amount forfeited

Note: Cancellation timing is calculated from the scheduled start time of your experience, not from the booking date.

3. How to Cancel Your Booking

3.1 Online Cancellation

Log into your GoWeekends account
Navigate to "My Bookings" section
Find the booking you want to cancel
Click "Cancel Booking" button
Confirm your cancellation request
You will receive a cancellation confirmation email

3.2 Phone/Email Cancellation

You can also cancel by contacting our customer support:

Email: support@goweekends.in
Phone: +91 7751856714 (Available Mon-Sun 9AM-10PM IST)
WhatsApp: +91 7751856714

3.3 Required Information

When cancelling, please provide:

Booking reference number
Registered email address
Experience name and date
Reason for cancellation (optional but helpful)

4. Refund Processing

4.1 Processing Timeline

Credit/Debit Cards: 5-7 business days
Net Banking: 3-5 business days
UPI/Digital Wallets: 1-3 business days
Razorpay: As per payment gateway policy

4.2 Refund Method

Refunds will be processed to the original payment method used for booking. We cannot process refunds to different accounts or payment methods for security reasons.

4.3 Service Charges

• 72+ hours: No service charges
• 48-71 hours: ₹50 processing fee may apply
• Payment gateway charges: As applicable (typically 2-

5. Special Circumstances

5.1 Weather-Related Cancellations

Full refund if experience is cancelled due to severe weather
Alternative dates will be offered when possible
Safety is our top priority - no penalties for weather cancellations

5.2 GoWeekends Cancellations

100% refund if GoWeekends cancels the experience
Additional compensation may be provided for inconvenience
We will assist in rebooking similar experiences
Priority booking for future experiences

5.3 Medical Emergencies

Medical certificate required for emergency cancellations
Case-by-case review for refund eligibility
May qualify for full or partial refund regardless of timing
Contact customer support immediately

5.4 Force Majeure Events

In case of events beyond our control (natural disasters, government restrictions, etc.), we will provide full refunds or credit vouchers for future use.

6. Group Bookings

Same cancellation policy applies to all group members
Partial group cancellations are allowed
Group organizer is responsible for communicating changes
Individual refunds processed separately
Minimum participant requirements may affect the experience

7. Corporate Bookings

Corporate clients may have customized cancellation policies based on their agreement:

Extended cancellation windows for large groups
Flexible rescheduling options
Credit voucher alternatives
Dedicated account manager assistance
Custom terms as per corporate agreement

8. No-Show Policy

Important: No-shows (failure to attend without prior cancellation) are not eligible for any refund. The full booking amount will be forfeited.

Grace period of 15 minutes for late arrivals
Contact GoWeekends immediately if running late
No refund for no-shows, regardless of reason
Future booking privileges may be affected

9. Modification vs. Cancellation

9.1 Date/Time Changes

Subject to availability and GoWeekends approval
May incur additional charges
Easier than full cancellation and rebooking
Same cancellation policy applies to new date

9.2 Participant Changes

Name changes allowed up to 24 hours before
Age/skill level restrictions must be met
Additional charges may apply for upgrades
Group size changes subject to availability

10. Dispute Resolution

If you're not satisfied with our cancellation decision:

Contact our customer support team first
Provide all relevant documentation
We will review your case within 2-3 business days
Escalation to management if needed
Final decision will be communicated in writing

11. Credit Vouchers

In certain situations, we may offer credit vouchers instead of cash refunds:

Valid for 12 months from issue date
Can be used for any experience on our platform
Transferable to other users
Cannot be converted back to cash
May include bonus value for inconvenience

12. Contact Information

For cancellations, refunds, or questions about this policy:

Email: support@goweekends.in

Customer Support: support@goweekends.in

Phone: +91 7751856714 (Mon-Sun 9AM-10PM IST)

WhatsApp: +91 7751856714

Address: GoWeekends, Bhubaneswar, Odisha, India

Pro Tip: To avoid cancellation charges, we recommend booking experiences at least 3-4 days in advance. This gives you maximum flexibility if your plans change!