Terms and Conditions

1. Acceptance of Terms

Welcome to GoWeekends. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Platform.

2. About GoWeekends

GoWeekends is a digital platform that organizes and provides curated weekend activities and experiences. We directly organize and manage all experiences offered on our platform.

• We organize and manage all experiences directly
• We provide a platform for discovery, booking, and payment processing
• We offer both individual and corporate booking services
• We ensure quality control and safety standards for all experiences

3. User Accounts

3.1 Account Creation

• You must be at least 18 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining account security
• One person may not maintain multiple accounts

3.2 Account Responsibilities

• Keep your login credentials confidential
• Notify us immediately of any unauthorized access
• Update your information to keep it current
• You are liable for all activities under your account

4. Platform Usage

4.1 Permitted Use

You may use our Platform to:

• Browse and search for experiences
• Make legitimate bookings
• Communicate with our experience coordinators
• Manage your bookings and profile

4.2 Prohibited Activities

You must not:

• Use the Platform for illegal activities
• Provide false or misleading information
• Interfere with Platform functionality
• Attempt to gain unauthorized access
• Use automated systems to access the Platform
• Harass or abuse other users or our staff
• Post inappropriate content or reviews
• Circumvent our booking and payment systems

5. Booking Terms

5.1 Booking Process

• All bookings are subject to availability
• Bookings are confirmed only after successful payment
• You will receive a booking confirmation via email
• Group bookings may have additional requirements

5.2 Pricing and Payment

• All prices are displayed in Indian Rupees (INR)
• Prices may include applicable taxes and fees
• Payment is processed through secure third-party providers
• We may charge additional service fees
• Corporate bookings may have different pricing terms

5.3 Booking Modifications

• Modifications are subject to availability and our policies
• Additional fees may apply for changes
• Some bookings may not be modifiable
• Contact customer support for modification requests

6. Cancellation and Refund Policy

6.1 Cancellation Terms

• Cancellations must be made through your account or customer support
• Refund processing may take 5-10 business days
• Some experiences may have different cancellation policies
• Weather-related cancellations by GoWeekends result in full refunds
• No-shows are not eligible for refunds

6.2 GoWeekends Cancellations

• Full refund if GoWeekends cancels the experience
• Alternative dates may be offered
• We will assist in rebooking similar experiences
• Additional compensation may be provided for inconvenience

7. Experience Management

GoWeekends directly organizes and manages all experiences. We:

• Organize and conduct all experiences directly
• Take full responsibility for the quality and safety of our experiences
• Provide trained guides and facilitators
• Handle all logistics and coordination
• Maintain high standards through direct oversight and quality control

8. Safety and Liability

8.1 User Responsibility

• Participate in experiences at your own risk
• Follow all safety instructions provided
• Disclose relevant health conditions
• Ensure you meet experience requirements
• Maintain appropriate insurance coverage

8.2 GoWeekends Liability

As the direct organizer of all experiences, GoWeekends takes responsibility for the experiences we provide. However, our liability is limited to the maximum extent permitted by law for:

• Indirect or consequential damages beyond our direct control
• Force majeure events (natural disasters, government restrictions, etc.)
• Participant non-compliance with safety instructions
• Pre-existing medical conditions not disclosed by participants
• Loss of personal property not under our direct custody

9. Intellectual Property

• All Platform content is owned by GoWeekends or licensors
• You may not copy, modify, or distribute our content
• User-generated content may be used by us with attribution
• Respect third-party intellectual property rights
• Report any copyright infringement to us

10. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our Platform, you consent to our data practices as described in the Privacy Policy.

11. Corporate Services

Corporate clients may have additional terms and conditions, including:

• Custom pricing and payment terms
• Bulk booking policies
• Team management features
• Dedicated account management
• Special cancellation policies

12. Dispute Resolution

12.1 Customer Support

For any issues or disputes, please first contact our customer support team. We will make reasonable efforts to resolve disputes amicably.

12.2 Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Bhubaneswar, Odisha, India.

13. Termination

We may terminate or suspend your account if you:

• Violate these Terms
• Engage in fraudulent activities
• Abuse our Platform or other users
• Fail to pay outstanding amounts

You may terminate your account at any time through your account settings.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or Platform notifications. Continued use after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms, please contact us: